GLOBAL SIDE MediPay Produkte - Mit uns wird Leichtigkeit zum Standard

	ZABAS® creates modular or holistic simplicity and is the symbol of ease and reliability - a guardian of efficiency.
	ZABAS® supports our customers in all areas of claims assessment and regulation for their insured members, while simultaneously generating analytical insights from highly complex data for you.
	ZABAS® is designed in a modular and component-oriented manner. The components can be used individually or in combination, with all types of documents integrated into the assessments. We cover individual full insurance and supplementary tariffs, as well as basic and emergency tariffs or aid entitlements.

In our protected rule area, we offer a standardised set of rules reviewed by medical professionals. Customers can adapt these rules or transfer them unchanged to their individual area. All changes, including transfers, are securely logged, and a four-eyes principle is embedded as standard.

As our customer, you will proactively receive updates when the standard rule set changes. When integrating these into your rule set, all individually created rules remain intact. The rule set includes checks for medical necessity, fee regulations, and tariff rules. These can be customised according to your specifications. All rules are version-controlled and timestamped.

The creation and maintenance of the standard rule set are carried out according to the specialist component. ZABAS® includes a rule editor and a company-wide learning and information system. The rule editor allows for the simple and transparent creation and adjustment of assessment rules. You retain your core competence by determining and modifying your assessment and regulation strategy at any time. Our full expertise is at your disposal.

The rule set is based on a curated collection of decisions and recommendations from medical and dental associations, court rulings, billing comments, and other specialist sources. Specific areas contain detailed descriptions and visual materials that illustrate the treatment process.

STRUCTURED. CONSISTENT. AUTOMATABLE.

When special cases become automatable – with ZABAS® MAX.

Individual approvals, exclusions or special agreements are indispensable in day-to-day operations – yet they often hinder automation if they are not structured and embedded within the system.

In the video, Lukas Bantle demonstrates how ZABAS® MAX maps individual decisions as clear, verifiable rules, thereby sustainably improving transparency, consistency and background processing.

The result: fewer manual checks, more efficient processes and automation that comes into play precisely where it creates the greatest added value.

GLOBAL SIDE ZABAS® MAX - the ground-breaking solution, specifically tailored for private health insurance. Our performance system revolutionises the entire health claims process through advanced digitalisation and automation. MAX seamlessly integrates essential processes such as automated fee and tariff checks to ensure maximum efficiency and transparency.

With ZABAS® MAX, we set new standards in the processing of insurance claims by combining deep insurance knowledge with cutting-edge technology.

And it goes even further:

With LISA, the AI-based clerk in ZABAS® MAX, decisions are made faster, more consistently and more soundly.
With our intelligent workload management, ZABAS® MAX actively responds to changing workloads and distributes tasks where capacities and competences are best suited.

Experience how automation works today - and thinks tomorrow.

LISA is your AI-supported clerk assistant in ZABAS® MAX and supports you with an AI that understands, thinks and prepares.

LISA stands for Learning Intelligent Service Assistant - a smart AI solution that takes over routine tasks and frees you and your employees up. The result: faster claims decisions, consistent regulation and more satisfied policyholders.

Watch our product video for a compact overview of the possible applications of the AI clerk - straight from the practice for the practice. Comprehensible, clear and forward-looking.

Note: English subtitles are provided for the video.

With ZABAS® REGULATE, we revolutionise claims processing for insurers - precise, rule-based, and fully automated. Our modules are perfectly aligned with fee regulations, including the Basic Tariff (BT) and Emergency Tariff (NLT), as well as aid entitlements:

	ZABAS^® GOÄ (Human Medicine)
	ZABAS^® GOZ (Dental Medicine \| Orthodontics)
	ZABAS^®GOT (Veterinary Medicine)
	ZABAS^® Zahnlabor (Dental Laboratory)
	ZABAS^® PZN (Pharmaceuticals)
	ZABAS^® HEM \| HIMI (Remedial and Assistive Devices)
	ZABAS^® GebüH (Alternative Practitioners)
	ZABAS^® HebGebO (Midwives)
	ZABAS^® Pflege (Care)
	ZABAS^® UV-GOÄ (Accident Insurance)
	ZABAS^® Kostenerstattung GKV (Cost Reimbursement Statutory Health Insurance)

TRAININGS.

Turning knowledge into practice.

At GLOBAL SIDE MediPay, we wake up every morning with the goal of helping you deepen your knowledge in handling ZABAS® knowledge management and optimise your processing workflows. With our training sessions, you will become an expert in regulatory dialogues and the rule editor. One thing is certain: you will make the most of your time.

Our offering includes paid workshops where you will be trained and advised by our experts. The focus here is on deepening specific topics and optimising your processes. Please note that changes to the ZABAS® software are not part of this offering.

Our training sessions are conducted by experienced professionals and, of course, include comprehensive training materials as well as the opportunity to clarify any questions after the training.

Do you want to gain knowledge?

Our training offers:

Basics of the ZABAS® rule system.

Get to know the attributes of a rule, rule components, and special components.

Application of ZABAS® knowledge management.

Dive into the rule editor and learn how to make the most of this tool.

Application of the ZABAS® regulation component.

Gain insights into regulatory dialogues and learn how to use them effectively.

Quality circles in rule development.

Learn how rule changes, test records, and internal coordination can impact your work.

Handling external rule systems.

Learn how to adopt and integrate external rule systems into your work.

Module-specific ZABAS® queries.

Clarify your questions about your specific module and learn how to utilize it optimally.